We are here to help you
Welcome to our Help & Support page. Browse the FAQs below or use the contact options to reach us directly by email, phone, or WhatsApp during business hours.
For order-specific issues, open Support Center from the More menu in the SPT app to chat with our team.
Go to More → Support Center in the app to create a ticket and chat with our team. You will receive in-app notifications when we reply.
You can track your order in the Orders tab after payment is confirmed.
Delivery times depend on the option you select at checkout. Standard delivery is typically 1–2 business days.
Please review our Return Policy in the More section for full details on eligible returns.